Shipping
Welcome to your FTCC Bookstore!
PLEASE NOTE: Student email address format is username1234@student.faytechcc.edu
Spring financial aid charging begins 1/6/25 with preorders openning on 1/1/25.
Digital access codes will be auto fullfilled to student email addresses only. All other codes will be sent once the order is processed by our warehouse team during normal business hours.
Shipping Policy
We want our customers to receive their orders as quickly as possible! Most orders will be available to pick-up in-store or ship out within two business days. Check your order status for confirmation that your order has been completed. Please note, that the bookstore does not provide return shipping or labels. The cost to return a textbook or materials is the student's responsibility.
Our Return Policy
We want you to be satisfied with your order. If you have any problems please email us at bookstore@faytechcc.edu or contact us at 910-678-8342 so we can work to correct the issue. Email is the best method to contact the store. View the Textbook Return Policy
In case of a return, be sure to wrap your package securely and use UPS or insured USPS Parcel Post for shipment. Include the packing slip along with the reason for the return indicated. Textbook returns by mail must be postmarked by the return deadline and must include a Textbook Refund Packing Slip. If you have questions regarding your order, please contact us at 910-678-8342 or email us at bookstore@faytechcc.edu.
If returning by USPS, please ship to:
P.O. Box 35236
Fayetteville, NC 28303
If returning by UPS, please ship to:
2817 Fort Bragg Rd
Fayetteville, NC 28303