Shipping

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Online orders for In-Store pickup will be ready for pickup once you receive a digital copy of the sales receipt. Most orders will be ready for pickup within one business day. Orders that include a digital text (subscription only, 180 days, etc.) will include the redemption PIN on the sales receipt.

 

Shipping Policy
We want our customers to receive their orders as quickly as possible! Most orders will be available to pick-up in-store or ship out within two business days. Check your order status for confirmation that your order has been completed.
 
Our Return Policy
We want you to be satisfied with your order.  If you have any problems please contact us at 910-678-8588, or email us at bookstore@faytechcc.edu so we can work to correct the issue.  

In case of a return, be sure to wrap your package securely and use UPS or insured USPS Parcel Post for shipment. Include the packing slip along with the reason for the return indicated. Textbook returns by mail must be postmarked by the return deadline and must include a Textbook Refund Packing Slip.  If you have questions regarding your order, please contact us at 910-678-8588 or bookstore@faytechcc.edu.